Privacy Policy – Moon 2 Rise Immigration Inc.

1. Information We Collect

We may collect the following types of information when you use our services:

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a. Personal Information

• Full name, date of birth, and contact information (email, phone number, address)

• Immigration documents and identification (e.g., passport, visa)

• Employment and educational history

• Financial and legal documents submitted via the app or website

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b. Technical Data

• IP address, device information, and browser type

• Operating system, language preferences, and usage statistics

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c. Communication Data

• Chat messages, appointment history, feedback, and forum posts

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2. How We Use Your Information

We use your personal information for the following purposes:

• To provide immigration and legal services

• To verify your identity and secure your profile

• To schedule appointments and respond to your inquiries

• To improve our app, website, and service offerings

• To send important notifications, updates, or legal disclosures

• To comply with applicable legal or regulatory obligations

 

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share information:

• With government bodies (e.g., IRCC) when legally required or authorized

• With trusted service providers (e.g., payment processors, hosting services) under strict confidentiality agreements

• With your consent, to third parties involved in your immigration matter

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4. Security Measures

We use reasonable technical and administrative safeguards to protect your personal information, including:

• End-to-end encryption of chats and file uploads

• Secure login with password and/or OTP verification

• Regular audits and secure data storage on Canadian or GDPR-compliant servers

 

5. Data Retention

We retain your information only as long as necessary to:

• Fulfill the purpose it was collected for

• Comply with legal or professional obligations

• Resolve disputes or enforce agreements

If you request account deletion, we will delete your data unless we are legally required to retain it.

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6. Your Rights

You have the right to:

• Access, correct, or delete your personal information

• Withdraw consent for data processing (subject to legal exceptions)

• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise your rights, email us at info@moon2rise.com

 

7. Cookies & Tracking

We use cookies on our website to analyze traffic and enhance user experience. You may disable cookies in your browser settings, but certain features may not work as intended.

 

8. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors without parental consent.

 

9. International Users

If you are accessing our services from outside Canada, you agree to the transfer and storage of your personal data in Canada or other jurisdictions where our service providers operate.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes via email or in-app notification.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

Moon 2 Rise Immigration Inc.
Email: info@moon2rise.com
Phone: +1-639-994-3938
Website: www.moon2rise.com